Dental practice operations and cash flow management

    Dental Practice Cash Flow Management

    Keep your practice financially healthy and stable

    Cash Flow vs Profitability

    Profitable practices can fail from cash flow problems. Consider a practice with $80K/month revenue and $70K expenses = $10K profit. If insurance pays 60 days late and expenses are due monthly, you're constantly short $40K-$50K. Effective budgeting and cash flow management is crucial for practice stability.

    Cash flow management ensures sufficient working capital to cover expenses during collection delays, slow months, equipment purchases, and unexpected costs.

    A healthy practice maintains 2-3 months operating expenses in reserves ($80K-$120K for typical practice). This allows weathering slow periods, taking advantage of opportunities, and avoiding expensive short-term debt.

    Monthly Cash Flow Budget Template

    Revenue Streams

    Patient services (collected)$65,000
    Insurance payments received$25,000
    Lab work billed out$5,000
    Total Cash In$95,000

    Fixed Expenses

    Rent & utilities$8,000
    Staff salaries$28,000
    Loan payments$9,000
    Insurance premiums$2,000
    Total Fixed$47,000

    Variable Expenses

    Lab fees$9,000
    Supplies & materials$5,000
    Equipment maintenance$1,500
    Marketing$2,000
    Total Variable$17,500

    Net Cash Flow

    Total Cash In$95,000
    Total Cash Out$64,500
    Owner Draw Available$20,000
    Reserve/Reinvest$10,500

    Collection Best Practices

    Collect Patient Portion at Service

    Request co-pays, deductibles, and non-covered amounts before patient leaves. Collection rate drops from 95%+ at service to 60-70% after patient leaves. Use treatment estimates to set expectations. Offer payment plans for larger amounts ($1,000+) but collect deposit.

    Aggressive Insurance Follow-Up

    Submit insurance claims electronically within 24 hours of service for faster payment (14-21 days vs 30-45 days paper). Follow up on claims over 30 days. Pre-authorize major treatment to avoid surprises and payment delays. Consider third-party billing service if collection issues persist.

    Accounts Receivable Management

    Target accounts receivable under 1.5 months revenue ($100K-$120K for practice doing $70K-$80K monthly). Age receivables: 0-30 days (75%), 31-60 days (15%), 61-90 days (7%), 90+ days (3%). Send statements monthly, call accounts over 60 days, use collection agency for 120+ days.

    Cash Flow Warning Signs

    Consistently Using Line of Credit

    Operating line should be for short-term timing gaps, not ongoing operations. If you're drawing monthly and never paying down, indicates expenses exceeding collections. Need to improve collections, reduce overhead, or increase revenue.

    Delaying Supplier Payments

    Stretching lab bills, supply orders, or lease payments beyond terms signals cash shortage. Damages relationships, may result in COD requirements or loss of credit. Address root cause before suppliers cut you off.

    Unable to Take Owner Draw

    If practice can't support even minimal owner compensation ($8K-$10K/month), fundamental problem exists. Either overhead too high, collections too slow, or revenue insufficient. Requires immediate diagnostic and corrective action.

    Strategic Use of Corporate Surplus

    When cash flow exceeds operating needs, rather than taking excess as dividends (25-35% tax), consider corporate-owned life insurance. Surplus invested at 12% corporate tax rate vs 43-53% personally. Provides future tax-free borrowing capacity and estate liquidity through the Capital Dividend Account.

    This strategy makes sense when retaining $50K+ annually after practice expenses and owner salary. Creates long-term tax efficiency while maintaining practice liquidity through policy loans if needed.

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    Master Your Practice Cash Flow

    Strong cash flow management is the foundation of practice stability and growth. We'll help you implement systems that ensure smooth operations and financial health.

    Let's analyze your current cash flow and identify opportunities for improvement.

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